Return Mode & Refund Policy
Updated at 2022-03-01
Definitions and key terms
To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly defined as:
- Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.
- Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to axencloud webhosting, that is responsible for your information under this Return & Refund Policy.
- Customer: refers to the company, organization or person that signs up to use the axencloud webhosting Service to manage the relationships with your consumers or service users.
- Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit axencloud webhosting and use the services.
- Service: refers to the service provided by axencloud webhosting as described in the relative terms (if available) and on this platform.
- Website: site, which can be accessed via this URL: https://www.axencloud.com/
- You: a person or entity that is registered with axencloud webhosting to use the Services.
This Return & Refund Policy was created with Termify.
Return & Refund Policy
Thanks for shopping at axencloud webhosting. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.
As with any shopping experience, there are terms and conditions that apply to transactions at axencloud webhosting. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at axencloud webhosting, you agree to the terms set forth below along with Policy.
Shared/Reseller Hosting
AxenCloud Hosting Service is comes with a 3 day money back period from the date of purchase and refund process might take 5 to 7 business day or more. If the client wants to cancel the hosting service after this period in that case client can cancel service by resquest from client panel and payment is non refundable in this case..
VPS (Cloud/Virtual Dedicated Server) Service. these servers are non refundable customer can order carefully and as per requiremt. if customer wants to canecl service so customer can cancel only service from admin panel and service will cancel immidiate or by billing cycle and for vps and dedicated servers also client have two option to pay by monlthy or yearly.:
SSL Certificates. Ordinarily SSL certificates cannot be cancelled (but can be revoked) and payment is non refundable.
Refund Mode
We want our clients to feel confident doing business with us. We understand that sometimes things happen and we want to ensure that you are happy with what you ordered. Therefore, we offer a 3-day refund guarantee. This means you can return any item purchased from us within 3 days of purchase for a full refund. Please get in touch with us and send us an email to [email protected] for a refund. Once received, we will issue you a refund back to your original or source method of payment within 7 to 10 business days.
Refunds
By using our website, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.
Changes To Our Return & Refund Policy
Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete your account.
Contact Us
If, for any reason, You are not completely satisfied with any good or service that we provide, don’t hesitate to contact us and we will discuss any of the issues you are going through with our product.
- Via Email: [email protected] [email protected]
- Via this Link: https://www.axencloud.com/